Privacy Policy

  • In this policy, “We”, “Our”, “Us”, “V-Box Store” or “” means Tuki Group Pty Ltd trading as V-Box (A.B.N 81 167 392 305).


  • This Privacy Policy applies to your use of our online store website including the products and services we have for offer.


  • We may from time to time update our Privacy Policy and should there be a major change to this we will announce it on this website’s homepage.


  • The personal information we collect from you may include any or all of the following:
  1. Name
  2. Gender
  3. Date of birth
  4. Address(es)
  5. Phone number(s)
  6. All transaction details in relation to your use of our products or services
  7. Any personal preferences you tell us
  8. Data in relation to your access and usage of our website


  • We collect information to provide customers with the range of products, services and benefits that are available. It also allows us to improve customer relation, product range, services provided and other relevant business functions.


  • We collect information when you create an online account with us, subscribe to our newsletter, make a transaction with us, provide you a service or any other dealings that you may have with us whether it is online, over the phone or in person.


  • We do not sell or disclose any personal information that we collect from you to a third party without your consent.


  • We store your information via an online Point of Sale system which is owned and operated by Vend. We will take reasonable steps to secure and protect the information we received from you. Should we no longer require the information we have about you we will take reasonable steps to erase or destroy it.


  • We will only share your personal information where it is necessary to carry out our business function(s) such as in relation to the products or services you have requested and other relevant matters. We may use and disclose your personal information for a number of different reasons in relation to you as a customer/subscriber and for the purpose of our business operations. The purpose may include but is not limited to:
  1. Manage the dealings with you as a customer
  2. Provide you with products and/or services that are available
  3. Improve our products, services, benefits, procedures and any other area of business operations
  4. Disclose your personal information for use to the relevant third parties in relation to your transaction/s or dealings with us
  5. Use your personal information to offer you and/or provide you with loyalty benefits or any other types of discounts which may be operated by us or third parties


  • We can upon a request provide you with your personal information that we have collected from you. We must however be able to identify the person requesting the information in order not to disclose your personal information to a third party. We may charge you a fee for the retrieval of your personal information. Should we require this fee to be charged we will notify you before providing the information.


  • If you have any questions in relation to this privacy policy or to make changes to the personal information we hold about you please email us at