Terms & Conditions

General Information & Disclaimer
Under these Terms & Conditions (“T&Cs”), “We”, “Our”, “Us”, “V-Box Store” or “vboxclothing.com.au” means Tuki Group Pty Ltd trading as V-Box (A.B.N 81 167 392 305).

Our website which include our online shop is intended for the purpose of providing information about V-Box and the products we have available for customers to purchase.

Under no circumstances, for any reason, will we be liable should the website or any of its content be unavailable at any given time.

We reserve the right to limit or restrict the access to this website or any of its content without notice.

We reserve the right to withdraw or amend any services or contents at any time without prior notice.

All information and contents provided on this website and our online shop is believed to be accurate and up to date. V-Box and all staffs (including directors, officers and employees) make no representation or warranty as to the accuracy, reliability or completeness of the information provided. We do not accept any responsibility for errors from the information provided including errors arising from negligence or omission.

This website is intended for customers within the state of New South Wales (Australia) only. The contents of this website may not satisfy the law of other countries therefore it is advised that those users may access this website at their own risks.

This Website may also contain links to other websites which are not operated by V-Box. We accept no responsibility for any loss or damage arising from your use of them.

User Agreement
The V-Box website and online shop is owned and operated by Tuki Group Pty Ltd trading as V-Box (A.B.N 81 167 392 305).

Upon your access and usage of the V-Box website you agree and accept to comply with the terms, conditions, notices and disclaimers as prescribed (T&Cs).

We reserve the right to amend the T&Cs at anytime and without your notices. Should you continue to use the website after the implementation of the new T&Cs, you agree to abide and be bound by the new T&Cs.

Capacity of User
All products and services on our website are available only to individuals who can enter into legally binding contracts. The products and services are not intended for any persons who are prohibited by law to enter into legally binding contracts.

Prices and availability of products
Prices displayed on all products and services on this website are shown in Australian Dollars (AUD) only and may include Goods and Services Tax (GST).

Prices displayed on all products, services, delivery charges and other relevant charges on this website may be current at the time they were release, however, they may change at any time depending on promotional event and/or availability.

Unless specifically stated, all images may contain products and accessories in which the prices are not included. Please read description carefully before purchase as you are legally bound with our T&Cs upon purchase.

Any order you placed on this website is only an offer to purchase the particular product for the prescribed price including delivery charges, any other relevant charges and taxes. V-Box reserves the right to accept or reject the order(s), without limitation or reason, the unavailability of any products, or an error in the price or description, or an error in your orders on this website.

For any order place outside New South Wales please confirm with us before purchase as prices may differ. You will be liable for any liabilities in relation to the order arising from government agency, third party logistic or any relevant parties.

Payment Type Available
Payment is required at checkout before purchase can be confirmed and processed. At the current moment we accept MasterCard, Visa, debit card, & PayPal.

Fraudulent Transaction
There may be instance where we find transaction to be potentially fraudulent. All products within that transaction will not be dispatch until we can confirm a clearance check such as clarifying the buyer’s identity or any other form as needed. A representative from V-Box will contact you within a reasonable amount of time before the order is processed.

Risk and Title

Title of all products remain with V-Box until payment is received in full. Title in the products will pass on to you upon collection or delivery. All risk associated with the products will pass on to you upon their collection or delivery by a postal or courier service.

Customers need to consider whether insurance is required.

Newsletter Subscription, Customer Account & Membership
V-Box offers online subscription to our newsletter for free. You may unsubscribe at any time.

V-Box offers free customer account by signing up for the general public. It is imperative that correct and accurate information must be provided in completeness when creating a customer account (regardless online or in-store). Username and Password must be kept confidential at all times and may not be given to another person. We are permitted to the presumption that only you have access to your account. For security purposes, please be mindful to always log out after each session whether if it’s on a private or public computer.

Creating a customer account does not automatically qualify you for a membership with V-Box. We will send you the appropriate tier upon reaching the requirement or spending pattern.

Limitation of Liabilities
V-Box will under no circumstances be liable for any direct, indirect, consequential, incidental, special or other damages resulting from the use of this website or from any products purchased or from the unauthorised access to or alteration of your data or your transmission, beyond the value of the item(s) purchased or the cost of service(s) charged, including but not limited to, any damages for loss of profits, business interruption, loss of data or information regardless of prior notice or advise.


Virus & Defects
V-Box does not guarantee that any information obtained through our website is free from viruses, defects or faults. We recommend that you scan your computer or files before downloading them or using. We will not be liable for any damages or loss, however they may arise, from your usage of our website or file(s).

Exchange, Return & Refund Policy
Please refer to our Exchange & Return Policy page on this website for information regarding exchange, return and refund.

Pickup & Delivery
Please refer to our Pickup & Delivery page on this website for information regarding delivery charges and in-store pickup.

Privacy Policy
Please refer to our Privacy Policy page contained within this website for further information regarding how we collect and deal with personal information.

All contents contained within this website including (but not limited to) logos, videos, graphics, photographs, trademarks, all texts and names is the copyright property of V-Box or their respective owners. You may not use, reproduce or in any other given process any contents within this website unless clear written authority from V-Box is obtained.